Both Tom and Joanie Ogg write articles for the various travel industry trade publications about home-based travel agents. Their son, Andy Ogg, now part of the team share his knowledge and insight as well. Here are some recent articles that have been published. You might find them interesting. Keep checking back as we will post new articles as they are written. And, be sure to enjoy our new magazine format!
Newest Articles Added June 2016
Newest Articles Added May 2016
Newest Articles Added April, 2016
Newest Articles Added March, 2016
Newest Articles Added February, 2016
SPG® Pro DEBUTS New Destination Immersions Featuring Columbia, Peru and China: Learn about the new SPG Pro learning modules.
All-Inclusive Resort Locations – Mexico’s West Coast: All-Inclusive expert Geoff Millar continues his excellent article on All-Inclusive resort locations.
Simply Sales With Scott – Driving Your Business to Success: Scott Koepf, Senior Vice President of Sales for Avoya Travel shares an excellent article on how to manage your business growth.
Investing in Your Home Office – Part Two: Here is an excellent article that looked at how you can make your home office more efficient and productive.
Looking for Advertising Exposure? Meet the Press: Joanie Ogg shares tips on how to run an effective press release campaign.
Keep a Steady Stream of Referrals Flowing in: A great article that shows how to keep referrals active and vibrant.
Explore Europe on an AmaWaterways River Cruise: Find out everything you ever wanted to know about AmaWaterways.
Avalon Waterways, Looking Out For the Way Your Clients Look Out: A great article about Avalon Waterway’s 2016 itineraries and fleet.
Welcome Aboard CroisiEurope: An excellent article about CroisiEurope’s value proposition, itineraries and ships.
Exceptional Emerald Waterways Value: Discover everything you wanted to know about Emerald Waterways value proposition.
Scenic Luxury Cruises & Tours: Great article that will help everyone understand the excellent value of Scenic Cruises & Tours.
Uniworld Boutiques River Cruise Collection, You Deserve the Best: Take a look at the details of Uniworld Boutique River Cruise Collection’s Unique Value Proposition.
The Viking Difference: Here is a thorough look at Viking River Cruise’s unique value proposition, itineraries, ships and many inclusions.
Newest Articles Added January, 2016
Trisect Solutions Introduces Xcelerator: Trisect Solutions President and CEO John Ische shares the wonderful future for Xcelerator.
Uncovering the Secrets (and Great Value) of Central Europe: Jay Ternavan, Jayway Travel’s Founder shares some great insight into Central Europe’s great value.
Happy New Yeay From Starwood Hotels and Resorts to You!: Chris Austin shares the SPGPro benefits for 2016 in this must read article.
Know Thy Business: Understanding the processes in your business is critical to managing its growth. Trisect Solutions President and CEO, John Ische shares some excellent insight on how you can accomplish this.
Streamlining Your Group Business Using Easy Technology: Group guru Sandy Elson shares 8 WOW factors to build your group business.
All-Inclusive Resort Locations – Mexico: Continuing his series on all inclusive resort locations, Expert Geoff Millar shares information on the Caribbean side of Mexico.
The Power of Passion in Persuasion: Scott continues with his Simple Sales with Scott series. This article should be a “Must Read” for everyone.
Investing in Your Home Office: Andy shares some great insight into building your home office.
Learn How to Really Enjoy Public Speaking: Cruise Scholar Craig Satterfield shares some great ideas on how to really enjoy public speaking.
Growing Our Family Business, Change is Good, In Fact it is GREAT!: Joanie shares about Andy joining the family business and all that it means.
Explore Europe on an AMAWaterways River Cruise: A GREAT article about AMAWaterway’s history and value proposition.
Newest Articles Added December, 2015
Join a True Partnership That Works: Kelly Bergin shares the reasons why OASIS is the best choice for your host partner.
SPG Pro Debuts Columbia and Peru Modules: Find out about Starwood’s new SPG Pro promotion.
Know Thy Customer: John Ische, President and CEO of Tricept shares some information about what you should look for in a CRM in this great article.
The 8 Most Common Mistakes With Accessible Travel (And How to Avoid Them): John Sage shares 8 mistakes travel professionals may make when selling accessible travel.
All-Inclusive Resort Locations: Geoff Millar shares locations that all-inclusive resorts are found. This article is a “Must Read” even if you specialize in selling all-inclusives.
Simply Sales With Scott – Innovation and Change: Scott shares some valuable advice on how to recognize and handle change in the travel industry.
2015 CruiseWorld Review: Andy Ogg shares his thoughts about CruiseWorld 2015 in this excellent overview.
App Maina – Who Knew?: Joanie shares some of her favorite travel apps.
Referral Your Way to Success: Andy shares ways to build a referral network of happy clients who do your selling for you.
Are You a Superstar When Hosting Your Cruise Groups?: Craig Satterfield, The Cruise Scholar shares some valuable information about escorting cruise groups.
Newest Articles Added November, 2015
Uniglobe Celebrates 20 years of Service.Reflecting with Pride; Looking Forward with Confidence: Vice President Betsy Geiser shares everything new at Uniglobe Travel Center
SPG PRO Celebrates its One Year Anniversary and Launches its Richest Group Promotion in SPG History: Find out about SPG’s new group promotion.
Go East Young Man! Jay way Travel Founder Jay Ternaven shares important information about Jayway Travel’s programs
The World of All Inclusive Resorts: Geoff Millar shares valuable information about selling all incluxives in this excellent article.
Simply Sales with Scott – What is Your Story? Scott Koepf continues with his Simply Sales with Scott series.
Craig’s Tips to Help You Sell More Cruises: Craig Satterfield shares some valuable tips to help you crack the “foodie” market.
The Decline of Facebook Business Pages: Andy shares the deliemma of continuing a Facebook Business Page marketing campaign under Facebook’s new policies.
Building and Maintaining Your Reputation: Craig shares some extremely interesting information on how to build and maintain you reputation.
Getting Your Project Engine Started: Joanie shares some valuable tip on getting things done.
Selling Hawaii: This is an excellent article if you want (or do) sell Hawaii as a niche.
Newest Articles Added October, 2015
NEXpect More From Your Host Agency: NEXION President Jackie Friedman shares everything new at Nexion.
SPG® PRO New ProLearning Modules and Award Recognitions: Starwood has introduced new modules and updates its industry recognition.
Fraud Threats – How to Weight the Risk: Here is an excellent article by ARC that every one should read.
Scenic Luxury Cruises and Tours is Making Waves on the Rivers of Europe: Find out what Scenic is all about in this thorough article introducing you to Scenic’s many features and benefits.
Travel Weekly’s CruiseWorld – a Must Attend Industry Event: Mary Pat Sullivan shares new information on the upcoming CruiseWorld and offers TPC members an attractive discount on registration.
Simply Sales With Scott – The Foundation: Scott Koepf shares some valuable information about selling travel that we should all read.
Meme Your Way to Social Media Success: Tom shares how to create, use and succeed in social media using Internet memes
How to Use Your Customer Testimonials to Grows Your Travel Business: Joanie shares some excellent way to get and use testimonials most effectively.
Craig’s Tips on How to Sell More (And Much More Profitable) Cruises: Craig Saterfield, the Cruise Scholar shares tips on selling cruises to make more money.
The Next Level of Customer Service: Andy Ogg shares some excellent thoughts regarding customer service and how to excel with your clients.
Telephone Etiquette Never Goes Out of Style: Craig Satterfield ECCS brings up some excellent points on how all of us should handle our telephone person
Newest Articles Added September, 2015
Cruise Planners, an American Express Travel Affiliate: Find out why Cruise Planners is the #1 franchise and why you should consider doing them.
SPG® PRO Offers Free Weekends For You, On Us: Don’t miss this outstanding offer to earn free weekends at Starwood Properties. Sign up RIGHT NOW!
Deluxe River Cruising with Emerald Waterways: Find out about Emerald Waterways unique value proposition in the luxury river cruise market.
Simply Sales With Scott — In the Beginning: Scott shares some important information that we should all read and remember about Sales.
How Would You Like to Spend the Weekend in Havana? Craig Satterfield shares some timely information about the state of travel to Cuba in this “Must Save” article.
The Power of Pinterest: Andy shares some excellent insight as to how travel agents might use Pinterest to find and convert new customers.
Working From Home Organizational Tips: Joanie shares some great tips on how to get and stay organized in your home office.
SPAM @#!*&: Tom shares some great insight into how you should be operating your email marketing tasks with some dos and don’t dos.
Newest Articles Added August, 2015
SPG® Offers Are Hotter Than Ever: Our friend and colleague Chris Austin at Starwood Hotels & Resorts Worldwide shares some of the amazing special offers when booking Starwood this summer! Also, read how you can cast your vote for Starwood and their SPG® Pro Program to be winners in the Travel Weekly Reader’s Choice Award!
You Spoke, We Listened – The New ARC Marketplace is Here! ARC unveils the New ARC Marketplace featuring a total remodeled and redesigned website making it easier to use, and more profitable for travel agents! Read the article and visit the new site!
Mobile Marketing – The Importance of Knowing What’s Next! Being on top of or at least being aware of the many changes for effective mobile marketing is essential to the growth of your business. In this article Andy shares tips on how you can stay ahead of the game.
Cruise whiz Craig or Motivation When You Work from Home is Harder Than It Looks: Craig shares how important self-motivation is when operating a home based travel agency. He explains how a motivation strategy is a simple way to create a successful outcome by setting up the simple steps you need to get there.
Be This Agent: Tom continues sharing the good and the bad when working with real estate agents in the second part of the experience. There are some great points in this article.
What Zoe’s Vet Has Taught Me About Customer Loyalty: I love my dog! I love her Vet! Not only do they take great care of my special girl, but they do it with customer service techniques that really work. It is very easy to see how the same customer service ideas would work perfectly for travel professionals.
Newest Articles Added July, 2015
An Interview with Montrose Travel’s President, Andi Mysza: Joanie Ogg recently sat down with Andi to discuss all the new and exciting things taking place with this leading host agency, Montrose Travel.
Starwood SPG Pro Book Two Bonus Now Available: Read about how you can earn up to 10,000 bonus Starpoints® with this limited-time promotion exclusively for valued travel professional partners.
Star Struck: Travel Professional Jen Kruse of Journeys shares her thoughts on Travel Weekly’s Star Program for the upcoming CruiseWorld in November in Ft. Lauderdale. A great read, don’t miss this one.
Hash Tags 101: Andy Ogg shares valuable insight and suggestions on what hash tags are really all about and how to effectively use them to build your social media presence. This is a must read.
Cruisewhiz Craig or Build Your Business and Reputation with Your Own Customized Packaged Travel: Read this great article about how to set yourself apart and offer your clients ideas for their dream vacation they never even thought of.
Don’t Be This Agent!: Tom shares his thoughts and suggestions on how a recent experience working with some not very professional real estate agents made him realize how travel agents might garner some good tips on what not to do when working with clients.
Growing Pains or Opportunities?: Are you ready to take your business to the next level? Do you need some help to accomplish this goal? Read more to discover some solutions and opportunities.
Newest Articles Just Added June, 2015
Dugans Travels is All About the U!: Read about Dugans Travels expansion of their terrific educational program for their hosted agents.
Starwood Adds New Italy Destination Module at SPGPRO.com: Now through SPGPRO.com there is a brand new Italy destination immersion created for travel professionals. Read more about it and how to access the module.
How to Become a Professional Group Escort: Tom shares his insights on how to properly escort groups for maximum success after escorting hundreds of groups over his career. This is a must read if you are contemplating escorting your groups.
Passport Online Celebrates 20th Anniversary with New Corporate Website, Video & Branding: Read about the big news at Passport Online as they celebrate their 20th Anniversary as a technology leader in the travel industry.
CruiseWhiz Craig or Be A Superstar When You Host Successful Cruise Groups: Craig share his take on hosting cruise groups and how organization can be the key.
Newest Articles Just Added May, 2015
NDC – A Travel Industry Revolution: Joanie Ogg sits down with Shelly Younger, ARC’s Manager of Settlement Services, to get a clear understanding of what NDC means for travel professionals. Don’t miss this very insightful interview!
Travel Planners International Moves to New Location in Orlando, Florida:
Travel Planners International, a top Central Florida host travel agency, announces its move into a new building. The new Travel Planners International headquarters is near downtown Orlando.
Starwood’s 10th Brand Sets Sights on World’s Most Distinct Independent Hotels: Chris Austin shares insight on Starwood’s Newest and 10th Brand, the Tribute Portfolio.
Where Can I Get a Good Website – Cheap? Tom shares some excellent information to consider before you jump into your website venture in this timely article.
CruiseWhiz Craig or Work Smarter Not Harder With Luxury Clients: Craig shares insight on why focusing on luxury clients can help you work smarter not harder.
Newest Articles Just Added April, 2015
Travel Agency Marketing Plan by Tom Ogg: Tom goes into great detail to share how you can create a very effective, yet fluid marketing plan for your travel agency.
78 Reasons to Join Incentive Connection Travel: Read why ICT is a great choice for a host agency partner.
Owning of Your Agency Brand – With the help of ARC: Read about the different models you can choose from to run your business by partnering with ARC moving forward.
SPGPros, Make Plans to Experience Our Hotels For Yourself: Chris Austin encourages travel professionals engaged in SPGPros, to experience the hotels for themselves.
CRUISEWHIZ CRAIG or Finding That Profit in Selling Cruises Today: Craig talks about how agents can find profitability selling cruises today.
If you are good at it… Shout it: Joanie Ogg talks about using your happy customers and referrals to grow your business.
Newest Articles Just Added March, 2015
Cruise Planners Keeps Travel Advisors Ahead of the Competition: Read on to see where technology meets strategic marketing to reach travelers and drive franchise success working with Cruise Planners. Learn all about their program for travel professionals and their franchise opportunity.
Travel Agency Business Plan By Tom Ogg: Have you agonized over writing a business plan and every time you look at business plan software you get a headache? Here is an article that will show you just how easy and fast it is to write a business plan for your new travel agency.
We Can Be Your Passport to Online Success!: Read all about the robust new products and services being offered by Passport Online and why they are so committed you, the Travel Professional Community.
Starwood Adds 20th Destination Module for Travel Professionals: Chris Austin shares information about the 20th destination immersion created for travel professionals by Starwood Hotels & Resorts. The new module highlights the destinations of Tampa, Fort Lauderdale, Miami and Orlando.
Cruisewhiz Craig or Reinvent Yourself and Your Business With a Niche: Craig shares his insight on how important it is to reinvent your business and become even more successful in your niche.
Being Organized Can Set You Free!: Joanie Ogg shares her thoughts on the importance of being organized when you are the CEO of your travel business.
Newest Articles Just Added February, 2015
Travel Planners International “Our Key to Success”: Travel Planners International (TPI) is a family owned and operated Host Travel Agency and has been hosting successful independent travel agents for more then 27 years. Read this informative piece to learn more about why they are a leading host agency in the travel industry.
Aspire to Sell More Luxury with Starwood Hotels & Resorts Luxury Collection by Chris Austin: Chris shares information about the depth, breadth and unsurpassed quality of Starwood Hotels & Resorts, now the largest provider of luxury accommodations across the globe.
Joanie Ogg Interviews Randy Goodrich at Scenic Cruises: Joanie and Randy talk about why Scenic Cruises is so unique and special for your most discerning clients. Read on to understand why Scenic stands out as the luxury river cruise experience.
How To Find the Perfect Host Travel Agency For You! By Tom Ogg: Tom shares detailed information of exactly how to find the perfect host agency for you in this article that is a part of the ongoing “How to Start Your Travel Business” tutorial.
Procrastination…Should I Do it Now, or Wait Till Later? By Joanie Ogg: Joanie talks about ways to work on curing the ever-challenging procrastination epidemic.
Newest Articles Just Added January, 2015
Keeping a Customer for Life, Best Practices Shared by Avoya Travel: Scott Koepf shares some excellent information on how to retain clients for life. Scott also includes some real life examples of successful agents who practice these tips.
Success Together in 2015 with Starwood By Chris Austin: Chris shares the opportunity agents have to boost their income and benefits by joining the Starwood’s SPG Pro training in 2015. This is well worth the read to enhance your business.
Cruisewhiz Craig or Stop Watching the Boob Tube and Become a Video Star by Craig Satterfield: Craig explores the virtue of using video to promote your business and up your search engine results.
Happy New Year, Get Your Free E-Book By Tom Ogg: Receiving a complimentary copy of Tom and Joanie’s new book “365 Marketing Strategies for Travel Agents” has never been easier. Give your host agency a New Year’s Present and your slef one too. Don’t miss this New Year’s Opportunity!
Newest Articles Just Added December 2014
Nexpect More From Your Host Agency by Jackie Friedman, CTC, MCC: Jackie shares many of the wonderful things you should know about Nexion if you are looking for a new host agency.
Cheers to 2014 By Chris Austin: Chris takes a moment to thank all of us for a job well done in 2014 and outlines Starwood’s SPGPro program for 2015.
Merry Christmas — Get Your FREE E-Book by Tom Ogg: Receiving a complimentary copy of Tom and Joanie’s new book “365 Marketing Strategies for Travel Agents” has never been easier. Give your host agency a Christmas Present and your slef one too. Don’t miss this Christmas Opportunity!
Client Holiday Gifting – A Community Chat: To give or not to give, that is the question discussed thoroughly in the community chat. Find out what agents really think about sending Christmas Cards to clients.
Selling the Quantum of the Seas – a Community Chat: Several community members are just back from sailing on the Quantum of the Seas. Read about its features and benefits in this enlightening community chat.
Selling Corporate Travel with Stacy Sobo: Stacy specializes in corporate travel from her home and wouldn’t dream of doing anything else in this no holds barred discussion of how she does it and if it’s for you, or not.
Newest Articles Just Added November, 2014
Get Groupin’ By Outside Agents: Host agency Outside Agents shares information about their newest agent tool for groups. If you do groups you must read about this new technology!
Thousands Travel Professionals Already Earning SPG Points on Customer Bookings With the New SPG Pro By Chris Austin: Chris shares the details of Starwood’s new SPG Pro travel agent rewards program where you can earn Starwood SPG points for booking Starwood properties. If you haven’t signed up yet, don’t miss it!
Seller of Travel Laws and Licenses By Tom Ogg: Here is a complete update on various state’s requirement for travel sellers to register, obtain licenses or comply with specific consumer protection laws.
Cruisewhiz Craig or I Made it Through All of the Many Events at CruiseWorld 2014 by Craig Satterfield: Craig shares his experience at CruiseWorld as a presenter, panelist and delegate in this interesting article.
Where to Meet Your Clients Updated By Joanie Ogg: Joanie adds even more options on where to meet clients in this very thorough and complete article and video tutorial.
How Much Money Can I Make as a Home Based Travel Agent By Tom Ogg: Tom takes a look at the reality of generating a substantial income in the travel industry and what is necessary to do so.
Newest Articles Just Added October, 2014
Make More Money With Avoya Travel: Avoya Travel®, an ‘American Express Agency of the Year’ winner, is devoted to helping travel professionals live a lifestyle of success. Avoya is committed to increasing the incomes of its Independent Agencies and to fulfill its goal.
Travel Professionals Earn SPG Points for Customer Bookings with the Launch of SPG Pro By Chris Austin: Chris shares some of the details of the new SPG PRO program, which is something every travel professional should become involved with.
OASIS Host Agency Community Chat with Kelly Bergin: Kelly chats with Travel Professional Community members about why OASIS makes a great choice for their host agency.
How to Start Your Travel Agency By Tom Ogg: Here is a brand new feature of HomeBasedTravelAgent.com and FindaHostTravelAgency.com that lays out in great detail every step necessary to start your own home based travel agency. Each tutorial has its own video, as well.
Where Can You Meet Clients By Joanie Ogg CTC, MCC: Joanie shares some great insight into where the best places are to meet your clients.
Cruisewhiz Craig or How to Build Your Identity with Video Marketing: Craig takes a look at how you can market your business using video as an effective meadium.
Newest Articles Just Added September, 2014
Cruise Planners Keeps Travel Advisors Ahead of Competition: Cruise Planner shares tips on how home based agents can stay way ahead of their competition in this timely article.
Starwood Expands it’s Commitment to You By Chris Austin: Chris discusses Starwood’s new loyalty program and incentive in this Must Read article that will allow you to cash in when you stay at Starwood properties as a benefit of selling them.
Establishing Your Travel Business Name and Bank Account By Tom Ogg: When you are first starting up your new travel business, nothing is more important than perfecting your business name and opening your bank account. Here are ideas on exactly how to do it properly.
How to Meet The Press For Free Advertising By Joanie Ogg CTC, MCC: Joanie takes a look at how to maximize your public relations efforts focused on gaining free newspaper exposure.
CruiseWhiz Craig or How to Get the Most Bang for Your Buck at the Next Sales and Marketing Conference By Craig Satterfield: Craig shares how to make your next conference even more successful by following just a few simple steps.
Newest Articles Just Added August, 2014
NEXpect More from Your Host Agency By Jackie Friedman: Jackie shares some of the many benefits of using Nexion as your host agency. If you are looking for a host, be sure to read this article.
Luxury Collection Celebrates STARWOODPROS in August By Chris Austin: StarwoodPROS that complete luxury modules in August stand a chance to win valuable prizes from Starwood. Not a StarwoodPRO? Now is the time to sign up for the best training in the industry.
CruiseWorld November 5-7, 2014 – You Don’t Want to Miss This!: Win one of 10 free registrations to CruiseWorld 2014 in Ft. Lauderdale, FL by attending a webinar about the show on August 21st at 3 pm Eastern. Don’t miss the webinar, or the show!
Choosing Your Travel Business Structure By Tom Ogg: Tom shares some information about the various types of ownership options new agents have when starting their businesses. This is also of interest to agents changing ownership structure in their business.
How to Create Your Travel Business Brand By Tom Ogg: Tom shares the secrets on how to create your very compelling business brand.
Time to Refresh Your Skills in Obtaining Group Business and Grow Your Profits By Craig Satterfield ECCS: Craig shares some excellent information of how to grow your group business in this excellent article.
Home Based Travel Agents and Insurance By Joanie Ogg: Joanie explores the realities of the various types of insurance home based travel agents should consider in this excellent reminder that we all need insurance.
Newest Articles Just Added July, 2014
Great New Program Additions for Travel Quest for 2014: Host agency Travel Quest has added some very interesting and unique programs for its independent agents that are vey motivating. Learn more by reading this article that is well worth your time.
Interview With Steve Gorga, CEO of Tourism Holdings, Inc. Steve shares his new role with Tourism Holdings, Inc and what the future holds for them. If you sell all-inclusives, you will want to read this!
Plan to Cruise Agreements and You! By Tom Ogg: Tom shares a new Plan to Cruise Agreement, which is tailored specifically for cruising.
How to Avoid Being Scammed When Looking For a Host Travel Agency By Tom Ogg: Trying to find a new host travel agency is difficult with all the interference created by MLM companies and other false host agencies, especially for new agents.
How Vunerable Are You to Identity Theft? By Joanie Ogg CTC, MCC: After being victimized by identity theft and fraud, Joanie shares some valuable tips on how to avoid this from happening to you and your clients.
Developing a Travel Business Concept By Tom Ogg: When considering getting into the travel business one needs to develop a business concept that makes sense. This article shares exactly how to create one.
Newest Articles Just Added June, 2014
Why Dugan’s Travels Should Be Your Host Agency: Find out why Dugan’s Travels is an excellent choice for your host agency.
W Hotels Joins the Starwood Celebration: StarwoodPro’s Anniversary Celebration Continues with W Hotels Prize Opportunities & Arizona Destination Module Launch
E-Newsletter Best Practices By Joanie Ogg CTC, MCC: Joanie delves into the best practices of communicating with your client base using e-newsletters in this excellent and timely newsletter. Also, enjoy the short video tutorial with the article.
Plan to Go Agreements and You! By Tom Ogg: Here is a completely new Plan to Go Agreement and instructions that you may use in your business to increase profits. These is both an article and video tutorial with this update.
Interviewing a Prospective Host Agenc By Tom Ogg: Tom takes a close look at how you can successfully interview host agencies that you may be considering in the thorough article with a video tutorial.
Cruisewhiz Craig or Now is the Time to Plant the Seeds to Grow Your Business Selling to More First Time Cruisers By Craig Satterfield ECCS: Craig takes a look at how important new cruisers are to your future.
Newest Articles Just Added May, 2014
Starwood Hotels & Resorts Debuts New Texas Module: Find out how you may win one of 8 Startwood trips to Texas by completing the new StarwoodPro Texas module:
Travel Weekly’s New CruiseWorld Hosted Agent Program: Travel Weekly has just announced their new opportunity for agents to bbs “hosted” to the upcoming CruiseWorld in Ft. Lauderdale, November 5th through the 7th, 2014. See if you are qualified to take advantage of this fabulous opportunity.
How to Make Money Selling Mass Market Cruises By Tom Ogg: Tom shares opportunities for making more money in today’s regressed pricing and commission environment selling mass market cruises.
My Hat is Off to You! By Joanie Ogg CTC, MCC: Joanie shares insight into how agents can turn online shoppers into relationship driven clients in this fascinating article about customer service and value.
Newest Articles Just Added April, 2014
Streamline Your Travel Business by Travel Professional International, Inc.: TPI does an excellent job at getting your wheels turning on why working through a host agency just might be the thing you need to do to propel your business forward.
Passport Online, Social Media Update by Marilyn Macallair: As the leading provider of technology for travel agents, Passport Online is introducing new tools you need to know about!
Aloft, Element and 4 Points Join the StarwoodPro’s 5-Year Celebration by Chris Austin: Chris shares the details of the 5-year celebration taking place for StarwoodPro agents. If you haven’t signed up for StarwoodPro training, now is hte time to do so!
Social Media Lessons, What Not To Do On Facebook by Tom Ogg: Tom shares great insight on what not to do on Facebook if you want to get excellent returns from your efforts online.
Cool Travel Apps by Joanie Ogg CTC, MCC: Joanie shares some of her most favorite travel apps in this interesting and useable article.
Newest Articles Just Added March, 2014
Benefits of Owning an Award-Winning Cruise Planners Travel Franchise: If you have ever thought about why you might want to consider a Cruise Planners Franchise, this article lays it out for you.
StarwoodPro’s Anniversary Celebration Continues This Month. Win a Trip to California or a Sheraton Sweet Sleeper Bed by Chris Austin: If you haven’t signed up for the StarwoodPro agent training programs, here is just another reason to do so now!
A Community Chat with Passport Online: Find out everything you ever wanted to know about Passport Online’s products and services in this recorded community chat.
Windows XP – Is Microsoft Nuts?: When Microsoft terminates support for Windows XT on April 8th, 2014, what are your options. Tom makes them crystal clear in this must read article.
The Founding Fathers of Cruising by Craig Satterfield: Craig nails the history of the birth of the modern cruise industry in this “must read if you sell cruises” article. Well Done Craig!
Office Spring Cleaning Made Easy By Joanie Ogg CTC, MCC: Joanie shares some interesting tips on what you need and don’t need to be aware of in this excellent article.
Newest Articles Just Added February, 2014
7 Habits of Highly Effective Travel Consultants by Kelly Bergin: Kelly shares 7 unique habits of successful travel consultants in this excellent article. Do you have all 7?
ARC Participatioin, It Works for Your Agency by Chris Flores: Chris shares the benefits of joining one of ARC’s agency participation programs in this interesting and informative article.
StarwoodwoodPro’s Anniversary Celebration Kicks off with the Launch of the New Dominican Republic Destination Module & the Opportunity for 5 StarwoodPros to Win a Trip to Punta Cana by Chris Austin: Chris shares Starwood’s plans to send 5 lucky StarwoodPro agents to Punta Cana in this “Must Read” article.
How to Create Your Agency Tagline By Tom Ogg: Logo taglines are powerful branding tools that every agency should be using to highlight their USPs and make their logos that much more pwerful. Tom shares exactly how to create your agency tagline in this easy to understand article.
Learn to Really Enjoy Public Speaking by Craig Satterfield ECCS: Craig shares some excellent advice on how to turn your fear of public speaking into something you look forward to in this timely and excellent article.
Do You Have the Enthusiasm Epidemic? by Joanie Ogg CTC, MCC: Joanie takes a look at how being enthusiastic enables you to make more sales and have a better selling experience.
Newest Articles Just Added January, 2014
Sharing 50 Years of Experience to Help 2014 Be Your Best Sales Year: A letter from Brad and Van Anderson, Co-Presidents of Avoya Travel shares Avoya Travel’s milestone marker in the travel industry.
Happy New Year From Starwood Hotels and Resorts by Chris Austin: Chris looks at what lies ahead for Starwood Hotels and Resorts in this excellent article.
When is it Time to Get Some Help? By Joanie Ogg CTC, MCC: Joanie shares some ideas of how to know when you might need some help and where to find it in this insightful article.
Copy Cat, Copy Cat Shame on You! All For the Better in This Case! By Craig Satterfield: Craig shares details about NCL’s newest agent education incentive.
Travel Agent’s Funniest Requests From Clients By Tom Ogg: Travel agents shared some of their most hilarious requests that they have received from their clients in this article taken from a discussion on the Travel Professional Community.
Upcoming Webinars and Chats: Here is a list of upcoming webinars and community chats hosted by suppliers that are “Don’t Miss” events. Be sure to RSVP today!