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Become a Home Based Travel Agent
Become a Home Based Travel Agent

Become a Home Based Travel Agent

Do you BUMP?
By Joanie Ogg CTC, MCC

I admit it; I am a MAC Groupie. I moved over from Microsoft about a year ago and I will never look back. If you are not a MAC Groupie and you are about to tune me out because you are a Microsoft Fan, don’t give up on this article yet. It is really pretty funny.

Now, that you know I have a MAC, you won’t be surprised that I also have the infamous iPhone.  I am addicted and love it.  What I like so much about being a MAC Convert is that everything Syncs and I am more connected then ever before. Perhaps that is a good and a bad thing. My husband, Tom, would say it is not so great when I log into Facebook while dining out, but hey, it is fun. So now to the funny part…

I was looking at Apps that are supposedly hot items. For those of you who are not MACites, you probably are aware of what they are because all of the other phones now have Apps too. There are more Apps out there that one can load on their phones then imaginable. However, this one is really cool for our travel business.

Gone are the days of collecting business cards and then finally getting around to loading them into your address book on your computer. I have stacks of these that never make it to the computer, but instead I get frustrated that they are still sitting on my desk and looking dusty so I often toss them in exasperation. I know, this is not a Big Girl thing to do but every once in a while it feels good to just toss or shred. I know when I do it that I will suffer later when I try frantically to find that person’s contact information that I need.  So now, we have an alternative called BUMP.

I have copied some of the information from the their site and from other searches, so that I would not share bad information about the product. I think this is really cool. This is how I understand it to work.

You meet a prospective client or perhaps you meet a vendor somewhere. You are sure there is synergy there and you want to be able to “hook up” with them at some point. Both of you have to have Bump loaded on your phones. Loading an app only takes a couple minutes so that is easy. Once you both know you have it (I loaded it yesterday) you simply have your phone in your hand and you BUMP fists like you are giving a high-five but with your fists around your phones. Your phones instantly absorb each other’s contact data and you are done.

Sure, there is more to it than just that. There is security issues, etc. that you will want to review, so I have copied here some more information from the BUMP website at www.bumptechnologies.com. Apparently, it works for some devices other then iPhones so I suspect we will see this grow.  I just thought this was really fun and different and wanted to share it with our readers of HBTANews.  I look forward to BUMPING with you soon somewhere!

Q: How does BumpTM work?
A: There are two parts to Bump
TM: the app running on your device and a smart matching algorithm running on our servers in the cloud. The app on your phone uses the phone's sensors to literally "feel" the bump, and it sends that info up to the cloud. The matching algorithm listens to the bumps from phones around the world and pairs up phones that felt the same bump. Then we just route the contact information between the two phones in each pair.

Q: No way. What if somebody else bumps at the same time?
A: Way. We use various techniques to limit the pool of potential matches, including location information and characteristics of the bump event. If you are bumping in a particularly dense area (ex, at a conference), and we cannot resolve a unique match after a single bump, we'll just ask you to bump again. Our CTO has a PhD in Quantum Mechanics and can show the math behind that, but we suggest downloading Bump
TM and trying it yourself!

Q: Is Bump
TM secure?
A: When we built Bump
TM, our number one priority was creating the best possible user experience we could. Security of your personal information is a huge part of that experience. First, all communications between your phone and our servers are encrypted and sent using https - the same encryption that is used for online banking. Second, the nice thing about BumpTM is that *you* are in control of deciding with whom you share your information. You don't have to worry about anyone being able to get at your information unless you physically bump your phone with theirs. Finally, we will never share any of your personal information with any third parties. Check out our privacy policy for more details.

Q: What happens to my contact information?
A: When you bump, if we find a match with a phone that felt the same bump, our servers ask each phone to send up the contact information each user chose to share, but nothing more. If and only if both users then confirm that the match is indeed correct will the contact information be sent down to the other person.

Q: Will Bump
TM be free forever?
A: Bump
TM is most useable when everyone else has it. We want to get BumpTM on to as many phones as possible so that no one ever has to manually type in a phone number again. To that end, we plan to offer the basic version of BumpTM free of charge for the entire foreseeable future.

Q: Cool, but doesn't this only work between two iPhones?
A: No! Bump
TM currently supports iPhone, iPod touch, and Android. We are working to bring BumpTM to other platforms soon. Today, there are several other phones that include the sensors that BumpTM needs to feel bumps, but in the next few years, the vast majority of new phones will have these sensors. We plan to offer BumpTM on all of them, and BumpTM will work between any two of them.



Joanie Ogg CTC MCC
Joanie Ogg Marketing Group
Editor

Joanie Ogg is a thirty-five year veteran of the travel industry and has been involved with the independent contractor evolution since 1988. She is the principal of Joanie Ogg Marketing Group, which specializes in consulting and speaking on the topic of Home-Based Travel. She also provides marketing and sales for wide variety of products under the umbrella HomeBasedTravelAgent.com.

A demonstrated industry leader, Joanie most recently served as the President of the National Association of Commissioned Travel Agents (NACTA) and TravelSellers. She and her husband Tom acquired NACTA in 1996 and sold it to The American Society of Travel Agents (ASTA) in 2000.  Joanie’s tenure in the travel industry includes owning and operating one of the first successful host agency models. She has owned and operated several storefront travel agencies (both commercial and leisure), as well as a Hawaii wholesale tour company.

Her decades of success have garnered her numerous accolades over the years. Her accomplishments have been recognized by receipt of two Lifetime Achievement Awards from major trade groups, being named as one of the “100 Most Powerful Women in Travel” by Travel Agent magazine on several occasions, voted as “Travel Agent of the Year” by the readers of Travel Trade magazine, and has been recognized by many other industry organizations throughout her tenure in the industry. In 2008 Joanie Ogg was inducted into the CLIA Hall of Fame, an honor held by some of the most influential executives in the travel industry.

Joanie is a Master Cruise Counselor (MCC) and a Certified Travel Counselor (CTC). Joanie has co-authored two popular travel industry books for cruise specialists and home-based travel agents and has authored hundreds of travel trade articles. She has inspired tens of thousands of travel agents attending her presentations at trade events, cruise seminars, international trade gatherings and numerous local educational venues throughout the United States. With a time-honored background and forward-looking vision, she is often featured as a speaker at many of the travel industry’s major conferences and events. Joanie’s speaking talents are widely sought as a travel industry emcee by the most recognized travel organizations. She has emceed such events as Cruise-A-Thons, ASTA’s CruiseFest, The Trade Show, The Travel Institute Forum and all of NACTA’s National and International Conferences.
 





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