Become a Home Based Travel Agent

Interview with Cheryl Myerson
 Expedia® CruiseShipCenters Mobile Agent^™

Cheryl Myerson

Conducted by John Felice
Vice President, Channel Development and Corporate Communications

After many years of running your own travel agency, how did you go about choosing Expedia CruiseShipCenters to support you in your home-based business?

I initially got involved in the travel industry because I wanted to have my own business, to do something I was passionate about and also have the flexibility to achieve my goals outside of work. I took my time deciding on a host because I wanted to find a place that would be a great fit for me and the needs of my travel business. I really wanted to reinvent it and start fresh somewhere that I would want to stay long term.  I finally decided to join Expedia CruiseShipCenters after I talked with people who were already active within the company.  I immediately felt as though we were peers; they understoodwhere I was coming from and what I needed in order to take my business where I wanted to go with it. I know now that this pattern of camaraderie and teamwork is part of ourStronger.Togetherculture and I wouldn’t hesitate to do the same for someone else who is considering joining.

Were we the right choice for you?

Absolutely.Expedia CruiseShipCenters gives me more:my own personalized website, ongoing trainingand support, more clout and the best overall value for my money. I really like how you set up the Mobile Agent program to be wholly customer-centric and continue to provide the necessary support so I can focus on selling.I don’t worry about sending email blasts or fixing kinks in the website – you guys do all that for me. Instead, I am able to focus on growing my 7SEAS® database and creating Customers For Life. Expedia CruiseShipCenters has helped to rejuvenate my business and make it fun again.

Has OurCruiseDesk®CRM System helped you with your business?

Definitely, that was also part of my reason for affiliating with Expedia CruiseShipCenters – everythingfrom email blasts to website management is executed so seamlessly, I don’t have to think about it. Ultimately, CruiseDesk provides the vital link between the customer and their vacation. By giving me all of the marketing, research, booking and invoicing tools I need in one place, I have more time to focus on the needs of my clients. The technologyyou provide me with also gives me a competitive advantage over other companies as well as anything my clients might find searching the Internet.

What would you say to someone who is contemplating joining our company?

I’d encourage them to take a look at it for themselves and see if the program is a good fit for them because that’s really the most important thing. Attend one of the presentations you guys hold to get all the information and ask all the questions you want. Anyone contemplating joining Expedia CruiseShipCenters can feel very comfortable knowing that their needs will be met – both in proactively helping them grow their business or to change it up if that’s what they want.  You can always bounce ideas off someone who has been there and done that, which has been a great help to me. 

To learn more about the Expedia CruiseShipCenters Mobile Agent program, register for a webinar and see a live demonstration of CruiseDesk. Visit www.joinecsc.com/webinar to RSVP today.