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How to Start a Home Based Travel Agency Study Guide

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How to Start a Home Based
Travel Agency Workbook

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Selling Cruises,
Don't Miss the Boat


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Home Based Travel Affiliate,

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Marketing and Sales Prescriptions for Today's Economy & Beyond

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Become a Home Based Travel Agent
Become a Home Based Travel Agent

Become a Home Based Travel Agent

Wow! I want to open that email advertisement…
By Joanie Ogg, CTC, MCC

It is no surprise.  Studies have proven that 5 times as many people who look at ads are primarily reading the headlines and sometimes completely ignore the body of the ad or the copy altogether.  I am guilty of this on a daily basis and I am sure you also have found yourself skimming right over email ads that do not tempt you with the headline.  It is pretty scary when you think of how much effort and cost goes into the creation of the “meat” of most advertising and yet much of it is simply ignored.

We do email broadcasting for some of our supplier and host agency partners and I encourage them to come up with catchy subject lines that will really speak to the potential customer. This is not an easy task and is certainly one where choosing words carefully is the key to the success of a campaign.  In fact, it really does not matter what kind of advertising it is, the most important time spent on the message should be the subject line or headline.

This, of course, is easy to say, but much more difficult to actually acomplish. I have always relied on a book that I call my “word bible”.  I have had this book for many years and the dog-eared pages and coffee stained cover proves it.  If you do not buy any other book this year, please buy this one. The author is Richard Bayan and the title of the book is “Words That Sell”.  The cost is about $13.95 but, knowing how invaluable the book has been to me over the last 15 years, I would have gladly paid much more. I even bought the newer release by Richard Bayan entitled “More Words That Sell”, but I have not found it to be as useful and would much prefer to flip open my original find.

So, what can you use this book for? It is referred to as a thesaurus to help you promote your products, services and ideas, however it is more then that. I find that when I am having a “block” and am not able to come up with the right word for a letter to someone, words for a speech, or simply a better way to say something,  This book opens my mind and makes me more creative. It is magic!

I figured there had to be other tools like this out there to help with marketing phrases and catchy words to use, so I did some research. I found a software program called Headline Creator Pro, which can be found at www.headlinecreatorpro.net that is really cool. It is not MAC friendly which bummed me out but I still have a dusty PC so I purchased and downloaded it to check it out. The cost was only $9.97 and after filling in a few simple lines, it created some very catchy headlines for me. I am still working with it so I am on a learning curve. However, for less then $10 it is clearly worth the investment. I have a feeling it will be a great tool.

The headline of whatever marketing message you are sending must grab the reader’s attention in around 5 seconds or it is too late and you will have likely lost them.

Here are some tips I have uncovered.

  • Know your target audience both in terms of demographics and psychographics.

  • What does your service or product answer to in terms of their needs and desires?

  • What is your USP (Unique Selling Proposition)? 

  • Your headline should make the reader want to act immediately by reading further.

  • You have to communicate value to the reader to get them engaged in the WIFM (What’s in it for me, the reader that is).

Above all, be honest. Never use a subject like that acts as a Bait and Switch. If you trick a reader once, you can be pretty sure they won’t ever bother to open your messages again.

I hope you enjoy the books and software I have shared here and that your advertising simply knocks your customer’s socks off!



Joanie Ogg CTC MCC
Joanie Ogg Marketing Group
Editor

Joanie Ogg is a thirty-five year veteran of the travel industry and has been involved with the independent contractor evolution since 1988. She is the principal of Joanie Ogg Marketing Group, which specializes in consulting and speaking on the topic of Home-Based Travel. She also provides marketing and sales for wide variety of products under the umbrella HomeBasedTravelAgent.com.

A demonstrated industry leader, Joanie most recently served as the President of the National Association of Commissioned Travel Agents (NACTA) and TravelSellers. She and her husband Tom acquired NACTA in 1996 and sold it to The American Society of Travel Agents (ASTA) in 2000.  Joanie’s tenure in the travel industry includes owning and operating one of the first successful host agency models. She has owned and operated several storefront travel agencies (both commercial and leisure), as well as a Hawaii wholesale tour company.

Her decades of success have garnered her numerous accolades over the years. Her accomplishments have been recognized by receipt of two Lifetime Achievement Awards from major trade groups, being named as one of the “100 Most Powerful Women in Travel” by Travel Agent magazine on several occasions, voted as “Travel Agent of the Year” by the readers of Travel Trade magazine, and has been recognized by many other industry organizations throughout her tenure in the industry. In 2008 Joanie Ogg was inducted into the CLIA Hall of Fame, an honor held by some of the most influential executives in the travel industry.

Joanie is a Master Cruise Counselor (MCC) and a Certified Travel Counselor (CTC). Joanie has co-authored two popular travel industry books for cruise specialists and home-based travel agents and has authored hundreds of travel trade articles. She has inspired tens of thousands of travel agents attending her presentations at trade events, cruise seminars, international trade gatherings and numerous local educational venues throughout the United States. With a time-honored background and forward-looking vision, she is often featured as a speaker at many of the travel industry’s major conferences and events. Joanie’s speaking talents are widely sought as a travel industry emcee by the most recognized travel organizations. She has emceed such events as Cruise-A-Thons, ASTA’s CruiseFest, The Trade Show, The Travel Institute Forum and all of NACTA’s National and International Conferences.
 





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