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An Interview With Nexion's
Jackie Friedman CTIE
By Joanie Ogg CTC MCC
Accelerate Your Success with Nexion:
An Interview with Nexion’s General Manager Jackie
Friedman By: Joanie Ogg CTC MCC. Find out what is new with
Nexion for 2009.

JOIN the
HBTACommunity.com
It is FUN and it is FREE
Over 2,50
Home Based Travel Professionals and growing every day! Come
visit the "My Space" of the travel industry and be a part of
a growing community of travel professionals. It is FUN and it is FREE!
Join the HBTACommunity.com Now!
Community Hot Topics

New Home Based Travel Agent
Articles Featured
Client For Life,
The
Successful Customer Service Action Plan Needs the 3 "R"s
(Part 2):
Mitchell J. Schlesinger, a well known and respected industry
executive shares how to maintain clients for life is his
provocative 5-part essay. Don't miss reading this article.
Social Netiquette:
Working the various social media for business requires
some very specific behavior to be successful. Here is a
detailed look of what, and what not, to do to harvest
business.
My New Year's Resolution "Balancing
Work and Play":
If you are home based, here is an article that is a "must
read". Joanie Ogg CTC MCC shares some motivating insight
into working from home that you should consider.
"Girls Getaways to London and the
Cotswolds": Paull Tickner, a well
known expert in tourism to the U.K. shares inside
information on this growing market.
What Do You Mean By Service?:
Rusty Pickett piques your thinking about customer service in
this great article that reminds us what is important.
ARC's VTC Program:
If you are thinking about getting your own travel
industry identification number, check out ARC's new VTC
program! This is the solution you have been waiting for! It
is the least expensive way to go and also the most
effective!

New Home Based
Cruise Agent
Articles Featured
New Cruise Ships on the Horizon:
Even in the recession the cruise industry is expanding
its fleet. Here is the run down on all oif the newbuilds
currently in process compiled by "HBTANEWS" Cruise
Editor Nancy Norris

Hot Topics
At the request of some
newsletter readers, here is a list of just some of the hot
topics being discussed at HBTACommunity.com. If you are not
yet a member, you will need to register before participating
in the discussions. Registrations is free and fun!
*
Should I charge a research fee/service
fee
*
Using Facebook to Develop Business
*
Will you pay for ship inspections?
*
Selling Travel on EBay
*
Nigerian Airline Ticket Scam - Can we
be proactive in stopping it?
*
Florida and California seller of
travel....
*
Expanding my business through the
internet
*
The Ultimate Nickle & Dime cruise ship
charge
*
Host Agents
*
How Alegiant Airlines doubles the
fare! and the free cruise that cost $1,800
*
What is your actual percentage of
cancelations?
*
Successfully Working a Booth at a Show
*
Document stuffers
Thousands of topics in all!
Join the HBTACommunity.com

HBTA.com
On the Road
Tom and Joanie
Ogg, the champions of home-based travel professionals
worldwide hit the road and hope to see you there!
HomeBasedTravelAgent.com will have a booth at each event. We
look forward to seeing you!
Cruise3Sixty,
Ft. Lauderdale, Florida, April 2nd through the 6th, 2009

Travel Agent Education

StarwoodPro
StarwoodPro: This is a
"Must Do". Complete the first module and you will qualify for
exclusive STARPRO rates through Starwood’s new Travel
Professional Experience Rate program. STARPRO rates start
at $69 and can be booked at starwoodpro.com.
Adding to the rewards, if you
pass module one of ProLearning by January 31st, 2009 you will
automatically be entered to win one of nine sweepstakes
awards. Starwood’s nine world-class brands have each
contributed incredible sweepstakes prizes that will provide
winners with an insider’s look at the unique customer
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